AÉROPORTS DE PARIS TÉLÉCOM SELECTS MICROMUSE’S NETCOOL® SOLUTIONS

25.08.05

Netcool® Solutions Provide Unparalleled Service Uptime and Consolidated IT Operations
to Help Keep Air Traffic Moving Smoothly


Micromuse Inc. (Nasdaq: MUSE), the leading provider of ultra-scalable, realtime business and service assurance software, today announced that ADP Télécom, company of Aéroports de Paris group (ADP), has deployed Micromuse’s Netcool® solutions for consolidated operations management and centralized, end-to-end visibility and security of its core systems, applications and network components .

ADP Télécom is a telecommunications operator specializing in outsourced network and service solutions for airports and other business sites. Aéroports de Paris' founded ADP Télécom to design and manage its network infrastructure, as well as develop innovative solutions to meet the requirements and stringent security constraints of airports and business centers.

“ADP Télécom required a solution to deliver an effective and centralized view of what was happening on its network,” said Christian Chamballon, Switching and Transmission Manager at ADP Télécom. “ADP Télécom’s network operation, provisioning, and maintenance had previously been carried out using different management systems for each technology and we lacked a single, centralized view of service levels, security, and network status. Micromuse’s Netcool solutions helped our operations teams quickly collect, consolidate, and process alarms from our various systems, security devices and operating platforms enabling us to pinpoint security and service threats before they impact customers.”

ADP Télécom selected Micromuse’s Netcool solutions for consolidated operations management and realtime, end-to-end visibility of service, security, and system status. The complete solution provides a common operational platform that enables ADP Télécom to efficiently and securely deliver outsourced services to the corporate and government sectors and proactively manages service uptime and quality.

Devoteam Solutions, a Micromuse Channel resale partner, delivered the design and implementation of ADP Télécom’s network and systems management infrastructure to ensure the rapid implementation of the Netcool solutions and to deliver a management solution that provides ADP Télécom with a scalable service assurance platform and fast return on investment.

“Micromuse’s scalable Netcool solutions provide significant benefits to organizations that are seeking to deliver high levels of service uptime in ultra-secure environments,” said Richard Lowe, Micromuse’s Vice President for Sales, Technical Services and Business Operations for Europe, the Middle East & Africa. “With a reference customer base that includes Fortune 500 financial institutions, military organizations and global service providers, our technology is proven at processing vast amounts of data to deliver a single view of services and security.”

About ADP Télécom
ADP Télécom is a telecommunications operator specialized in networks and services for airports and other sites with high volumes of business traffic. ADP Télécom, a member company of the Aéroports de Paris Group, is a service provider offering an innovative range of solutions to meet corporate requirements: telephony, data transmission, mobile services, multimedia, and technical design. ADP Télécom also develops Wi-Fi-based services and flight information services via SMS that are geared towards the general public. For more information, please visit www.adp-telecom.com


About Netcool
Micromuse's Netcool® software solutions provide businesses with the assurance that their applications and services are up and operating. By allowing our customers to see what's happening throughout the infrastructure in realtime, Netcool applications enable them to respond to problems before revenue-supporting services are affected.

Netcool applications install out-of-the-box, deploy rapidly and scale to the largest environments. Micromuse's flagship, Netcool/OMNIbus™ application, includes a library of off-the-shelf software modules that allow our customers to collect and consolidate information from more than 1,000 environments spanning applications, systems, voice and IP, cable/broadband, switches and routers, and enterprise management systems.

About Micromuse
Micromuse Inc. (Nasdaq: MUSE) is the leading provider of ultra-scalable, realtime business and service assurance software solutions. The Netcool® software suite provides organizations with the assurance that their IT systems are supporting and driving profits 24 hours a day. Unlike traditional infrastructure management systems, Netcool solutions provide realtime end-to-end visibility and accurate troubleshooting from a business perspective. Such business intelligence allows organizations to respond to problems quickly, streamline workflow processes and improve business uptime. Micromuse customers include BT, Cable & Wireless, Deutsche Telekom, EarthLink, ITC^DeltaCom, J.P. Morgan Chase, MCI, T-Mobile, and Verizon. Headquarters are located at 139 Townsend Street, San Francisco, Calif. 94107; (415) 538-9090. The Web site is at www.micromuse.com.